Frequently Asked Questions

Ingredients & Quality

What's actually in ALO'BITES peanut butter?

Our Natural variant contains just one ingredient: roasted peanuts. Flavoured variants (Belgian Chocolate, White Chocolate, Dark Roasted) include a small number of clean, clearly labelled additions — no palm oil, no hydrogenated oils, no artificial preservatives or flavours. Ever.

Is ALO'BITES suitable for vegetarians?

Yes. All ALO'BITES products are vegetarian-friendly.

Does ALO'BITES contain allergens?

All products contain peanuts, which are a major allergen. Chocolate variants may contain traces of milk. Please check the label on each product for full allergen information before consuming.

Is the Organic variant certified?

Our Organic peanut butter is made with certified organic peanuts. Certification details are listed on the product label.

Storage & Shelf Life

How should I store ALO'BITES?

  • Store in a cool, dry place away from direct sunlight.
  • Once opened, refrigerate to maintain freshness and slow natural oil separation.
  • Always use a clean, dry spoon to avoid contamination.

Why is there oil on top of my peanut butter?

That's a good sign. Natural oil separation is completely normal in peanut butter made without stabilisers. Simply stir it back in before use. Storing the jar upside down (before opening) can help minimise separation.

What is the shelf life?

Unopened jars have a shelf life of 12 months from the date of manufacture. Once opened, consume within 3 months and refrigerate for best results. Always check the best-before date printed on the jar.

Shipping & Delivery

Where do you ship?

We currently ship across India only.

How much does shipping cost?

  • Standard delivery: ₹110
  • Free shipping on orders above ₹699

How long does delivery take?

Orders are typically dispatched within 1–2 business days. Delivery times vary by location but generally range from 3–7 business days.

How do I track my order?

Once your order is dispatched, you'll receive a tracking link via email or SMS. You can also check your order status by logging into your account on our store.

Orders & Returns

Can I cancel or modify my order?

Orders can be cancelled or modified within 12 hours of placing them. After that, the order may already be in processing. Please contact us as soon as possible via the Contact page.

What is your return policy?

Due to the perishable nature of food products, we do not accept returns. However, if your order arrives damaged, incorrect, or with a quality issue, please reach out within 48 hours of delivery with photos and we'll make it right.

My jar arrived damaged. What do I do?

We're sorry to hear that. Please contact us within 48 hours of receiving your order via the Contact page with your order number and a photo of the damage. We'll arrange a replacement or refund promptly.

Discounts & Offers

Do you offer any discounts?

Yes! We run seasonal offers and launch promotions. Follow us on social media or subscribe to our newsletter to be the first to know.

Can I use multiple discount codes?

Only one discount code can be applied per order.

Still have questions?

We're happy to help. Head over to our Contact page and drop us a message.

FAQs

You can reach us through our Contact Us page on the website. We'd love to hear from you — whether it's a question, feedback, or just to share how you enjoy your ALO'BITES!

We're working on exciting bundle options! Stay tuned or reach out to us via our Contact page to enquire about bulk or gifting options.

Simply browse our store at alobites.com, add your favourite jars to the cart, and checkout securely. We accept multiple payment methods for your convenience.

Store in a cool, dry place away from direct sunlight. Once opened, refrigeration is recommended to maintain freshness and extend shelf life. Natural separation of oil is normal — simply stir before use.

ALO'BITES peanut butters are made with natural, high-quality ingredients — no added preservatives, no hydrogenated oils, and no unnecessary additives. From our Organic range to our indulgent Belgian Chocolate and White Chocolate spreads, every jar is crafted for real flavour and real nutrition.

We offer a wide range to suit every taste — Organic Peanut Butter (Smooth & Crunchy), Natural Peanut Butter (Smooth & Crunchy), Natural Dark Roasted Peanut Butter (Smooth & Crunchy), Belgian Chocolate Peanut Spread (Smooth & Crunchy), and White Chocolate Peanut Spread (Smooth & Crunchy).

We offer a variety of pack sizes to cater to different needs. Whether you're looking for a small jar or a bulk order, we have options available to suit your preferences.

Smooth is perfectly blended for a creamy, spreadable texture — great for toast, baking, and smoothies. Crunchy has real peanut pieces for added texture and bite — ideal for snacking straight from the jar or adding crunch to your recipes.

Yes, we have a 30-day return policy. If you're not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please refer to our refund policy for more information on how to initiate a return or exchange.

Our Organic range uses certified organic peanuts for a pure, clean taste. The Natural range is made with minimal ingredients for an everyday wholesome option. The Dark Roasted range uses deeply roasted peanuts for a bolder, richer flavour profile.

We currently ship within India. However, if you're in Qatar, you can find ALO'BITES available at select local markets. For more details on where to find us near you, feel free to reach out via our Contact Us page!

Yes! All ALO'BITES peanut butters are 100% vegan-friendly.

Our peanut butters typically have a shelf life of 12 months from the date of manufacture when stored properly in a cool, dry place. Once opened, we recommend consuming within 3 months for the best taste and freshness. Always check the best-before date printed on the jar.

All our products contain peanuts and are manufactured in a facility that handles nuts. Please check individual product labels for full allergen information.